A 1-year warranty conveys to the original purchaser against manufacturer defects. In addition, if the original purchaser suffers buyer remorse during the 30-day period from date of purchase then there exists a “no questions” return policy. The “no questions” return policy requires the original purchaser to request a refund (less shipping & handling) within 30 days of purchase and promptly return the Key 2 Life® (EMR) product with its original packaging, by shipping it back (at buyers expense) to Safe Guard Medi-Systems corp, 4350 HILLCREST DRIVE, STE: 209 HOLLYWOOD, FL. 33021, to be delivered promptly at its corporate office and arriving in like-new condition. Package to include note indicating buyers name address and phone number with request for Refund and reason for return to assit our quality control needs. . Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

An accidental damage warranty is now available at a rate of $18.00 for one year of coverage  or two years of coverage at a rate of $27.00 for two years of coverage. This coverage can be renewed on the 1st or 2nd anniversary date from the date of purchase, respectively.

The Extended Warranty covers theft or accidental loss of the Key2Life® (EMR) as is accidental physical damage, accidental water-damage, and the wearing off of the crucial medical symbol. Accidental dropping of the Key 2 Life® (EMR) which results in breakage is also covered. This warranty offer to cover theft, accidental loss, and accidental damage does not cover intentional or reckless conduct by you or by persons acting in your stead. Warranty does not extend to matters of cosmetic scratch or cosmetic imperfection that occur as a result of reasonable use.

Taxes & Customs Duty Rates

Our store is legally required to charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Arizona. For orders shipped to other countries, you are solely responsible for any taxes or customs duties charged. Every country has different rules regarding customs. Contact your local customs authority to inquire about any possible fees you will have to pay upon receipt of your order.